
A Sacred Union of Devotion & Craftsmanship
- Timeless Brass Artistry: Handcrafted from premium-grade brass, this idol captures the divine grace of Lord Krishna with his beloved cow — a symbol of abundance, compassion, and spiritual harmony.
- Exquisite Detailing: Every curve, expression, and adornment is meticulously sculpted by skilled artisans, reflecting centuries of traditional Indian idol-making heritage.
- Ideal for Home Temples & Sacred Spaces: The warm golden hue of brass radiates a divine aura, making it a perfect centrepiece for your puja room, mandir, or meditation corner.
- A Cherished Gift of Blessings: Presented in premium packaging, this idol makes a deeply meaningful gift for housewarmings, festivals like Janmashtami, Diwali, and corporate gifting occasions.
- Enduring & Low Maintenance: Brass is naturally durable and being polished makes it to resistant to tarnish, ensuring this sacred piece retains its lustrous beauty for generations with minimal care.
Eligibility Criteria for Returns
General Requirements
- Time Limit: Items must be returned within ten (10) days of delivery for a full refund or store credit.
- Condition: Products must be in new and unused condition with original tags and labels attached.
- Proof of Delivery: Unboxing pictures/videos within 48 hours of delivery are required to process any refund or exchange request.
Eligible Reasons for Return
- Incorrect Product: Item delivered does not match the website description or wrong product delivered.
- Defect or Damage: Product received has a genuine defect or damage.
Ineligible Reasons & Products
- International orders are not eligible for return/exchange.
- Customized or bulk orders are not eligible.
- Furniture and paintings are non-returnable due to shipping fragility.
- Sale items are not eligible for return or exchange.
- Minor handmade variations in color, shape, or size are not considered defects.
Shaaranga offers a Ten (10) day return policy for eligible items.
Refund Method: Refunds are processed within ten (10) days after inspection via original payment method or bank transfer.
Shipping Costs: Customer is responsible for return shipping using a trackable method.
How to Initiate a Return
- Place the item securely in its original packaging.
- Include your proof of purchase and order number.
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Send returns to:
SHAARANGA ARTS INDIA PRIVATE LIMITED
Attn: Online Returns, SHAARANGA
Near Metro Pillar No 1656
Road No-36, Jubilee Hills,
Hyderabad, Telangana, 500033
India
Contact Information:
- Phone: +91 7799650056 / +91 9390098900
- Email: support@shaaranga.com
Exchange Process & Requirements
- Time Limit: Return within 10 days of delivery to initiate an exchange.
- Packaging: Must include invoice, labels, tags, boxes.
- Quality Check: Damaged or used products will not be accepted.
- Confirmation: Initiate return only after confirming with the Shaaranga team.
Resolution (Credit Notes)
- Form of Reimbursement: Credit note equivalent to product value; no monetary refunds.
- Validity: Credit note valid for 3 months.
- Replacement Availability: If replacement unavailable, credit note issued.
Missing Products
If a product is missing, contact customer care within 24 hours of delivery.
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