Alpha-I Single Seater Sofa with Cushioned Seat and Designer Back Rest in Walnut Colour (34x22x35)

<h3 style="font-size:130%; text-decoration: underline;">Essential Care Guide for Your Furniture</h3>

<p>To ensure the longevity and beauty of your dining tables, centre tables, and other wooden or glass furniture pieces, please follow these simple maintenance guidelines.</p>

<h3 style="font-size:130%; text-decoration: underline;">General Furniture Care</h3>

<ul>
<li><strong>Regular Cleaning:</strong> Gently clean your furniture using a soft, lightly damp, lint-free cloth. Avoid using rough rags or pressing hard against the surface, as this may cause minor scratches.</li>

<li><strong>Prompt Spill Handling:</strong> In the event of a spill, do not wipe it, which can spread the liquid and damage the polish. Instead, gently blot the spill immediately with a dry cloth to absorb it.</li>

<li><strong>Avoid Abrasive Materials:</strong> Never use harsh chemicals or abrasive materials on any furniture surface.</li>
</ul>

<h3 style="font-size:130%; text-decoration: underline;">Protection from Heat, Cold, and Moisture</h3>

<ul>
<li><strong>Use Protection for Items:</strong> Always place a hot pad or coasters under warm or cold items (like mugs, dishes, or glasses) to prevent ring marks and heat damage.</li>

<li><strong>Candles and Heat Sources:</strong> Avoid placing burning candles or hot irons directly on any furniture surface. Use candle holders to prevent melting wax and protect the finish from heat damage.</li>

<li><strong>Sunlight Exposure:</strong> To prevent colours from fading and wood from drying out, avoid placing furniture in direct sunlight or near windows where it receives harsh light consistently.</li>

<li><strong>Moisture Prevention:</strong> Protect furniture from moisture by avoiding direct contact with damp walls. If moisture appears, wipe it promptly using a dry, soft, and lint-free cloth.</li>
</ul>

<h3 style="font-size:130%; text-decoration: underline;">Specific Care for Glass Tops (Dining & Centre Tables)</h3>

<ul>
<li><strong>Routine Cleaning:</strong> For regular cleaning of glass tops, use a dedicated glass cleaner (like Colin) and a microfiber cloth for a streak-free finish.</li>

<li><strong>Prevent Scratches:</strong> Avoid dragging or sliding items across the glass surface to prevent minor scratches that can affect the finish.</li>

<li><strong>Use Coasters/Mats:</strong> Always use coasters under drinks and placemats under dishes when using the table.</li>
</ul>

Eligibility Criteria for Returns

General Requirements

• 
  Time Limit: Items must be returned within ten (10) days of delivery for a full refund or store credit.
• 
  Condition: Products must be in new and unused condition with original tags and labels attached.
• 
  Proof of Delivery: Unboxing pictures/videos within 48 hours of delivery are required to process any refund or exchange request.

Eligible Reasons for Return

1. 
   Incorrect Product: Item delivered does not match the website description or wrong product delivered.
2. 
   Defect or Damage: Product received has a genuine defect or damage.

Ineligible Reasons & Products

• International orders are not eligible for return/exchange.
• Customized or bulk orders are not eligible.
• Furniture and paintings are non-returnable due to shipping fragility.
• Sale items are not eligible for return or exchange.
• Minor handmade variations in color, shape, or size are not considered defects.

Shaaranga offers a Ten (10) day return policy for eligible items.

Refund Method: Refunds are processed within ten (10) days after inspection via original payment method or bank transfer.

Shipping Costs: Customer is responsible for return shipping using a trackable method.

How to Initiate a Return

1. Place the item securely in its original packaging.
2. Include your proof of purchase and order number.
3. 
   Send returns to:
   
   SHAARANGA ARTS INDIA PRIVATE LIMITED
   
   Attn: Online Returns, SHAARANGA
   
   Near Metro Pillar No 1656
   
   Road No-36, Jubilee Hills,
   
   Hyderabad, Telangana, 500033
   
   India
   

Contact Information:

• Phone: +91 7799650056 / +91 9390098900
• Email: support@shaaranga.com

Exchange Process & Requirements

• 
  Time Limit: Return within 10 days of delivery to initiate an exchange.
• 
  Packaging: Must include invoice, labels, tags, boxes.
• 
  Quality Check: Damaged or used products will not be accepted.
• 
  Confirmation: Initiate return only after confirming with the Shaaranga team.

Resolution (Credit Notes)

• 
  Form of Reimbursement: Credit note equivalent to product value; no monetary refunds.
• 
  Validity: Credit note valid for 3 months.
• 
  Replacement Availability: If replacement unavailable, credit note issued.

Missing Products

If a product is missing, contact customer care within 24 hours of delivery.